Choosing a sales CRM can be quite overwhelming. Often, you are faced with the task of deciding between the leading brand on the market or selecting a more customized option, even without knowing exactly what a CRM stands for. Moreover, it is not easy to trust that the CRM you choose will meet all your needs and help you boost sales as much as you want. But don’t worry, we are here to help. With our practical guide, you will be able to start in the right direction and choose the sales CRM recent mobile phone number data that best suits your business. We will give you all the information you need to make an informed decision, based on data that can be useful to you. Don’t miss the opportunity to take your sales to the next level!
What is a sales CRM?
CRM stands for Customer Relationship Manager. It is a software that adapts to your business’s digital communication channels, such as WhatsApp, the web, Instagram DM or Facebook Messenger, to capture, store and analyze the data obtained from each interaction you have with your customers.
Its goal is to improve the sales process based on your audience’s purchasing habits and needs. In addition, it offers you the opportunity to organize your sales team and connect multiple collaborators in the same system to attend to all your clients’ requests in a short time. You can schedule reminders to follow up on specific cases, assign specific tasks to each salesperson and improve the workflow in customer service, among other features.
That’s what a sales CRM is, something that allows you to have a clearer view of your customers and optimize the sales management of your business. With this tool, you will be able to make informed decisions and improve the retention and loyalty of your customers.
These are the best sales CRMs on the market
Every sales CRM has its own specifications. Although they all aim to boost your sales and give you greater control over them, each one has its own features and prices. Below, we show you some of the most relevant ones on the market. Choose the one that best suits your needs:
#1 Zoho CRM
Zoho CRM is a customer relationship management tool that focuses on helping businesses improve their sales processes. With Zoho, you can automate prospects and customer research map: a rich marketing strategy repetitive tasks such as lead tracking, contact management, and meeting scheduling. It also offers a wide range of sales monitoring and analytics tools that enable you to make informed decisions and improve your bottom line.
It can also help you improve collaboration and communication within your sales team by offering task tracking and responsibility assignment features. Additionally, integration with other Zoho tools such as Zoho Books and Zoho Desk can further simplify your sales management and improve customer experience.
#2 Salesforce
One of the most well-known CRMs for sales control is Salesforce. This is a tool that includes solutions such as contact management, email integrations, and tools for generating a sales forecast. It also allows you to obtain a visualization of the results of the interaction between your sales team and your clients, which could provide a much more specific guide to developing more sales in a given period of time.
It has four plans starting at $25, but it doesn’t include some of its most notable features, such as the contact classification system to evaluate the status of the sales process. To get this last feature, you need to pay $75 per month.
#3 Pipedrive
Pipedrive is a sales CRM that focuses on helping businesses manage their sales pipelines effectively. With Pipedrive, you can have a complete and detailed view of your sales opportunities at every stage of the process.
The platform also offers automation tools, such as email automation and task scheduling, allowing you to save time and focus on what really matters: increasing conversions. Additionally, Pipedrive offers a wide range of integrations with other sales and marketing tools, such as Mailchimp, Trello, and Slack, to further improve your team’s efficiency.
Pipedrive’s interface is easy to use and customizable, meaning you can tailor it to your business needs. You can also use the platform to analyze your sales performance and gain valuable insights into your customers and conversion opportunities.
#4 Whaticket
Whaticket is a WhatsApp customer service management platform that focuses on helping businesses improve their customer service experience. With this software, you can manage all WhatsApp, Instagram Direct, and Facebook Messenger conversations in one platform, simplifying and centralizing customer service management.
Although selling is not its main objective, it offers different functions that result in more conversions:
- A chatbot that can automatically answer your customers’ most frequently asked questions.
- A shared inbox that displays all messages received on WhatsApp, Facebook Messenger and Instagram Direct in one platform.
- A multi-agent system that allows more than 10 agents to connect to the same telephone line simultaneously, from any location and device.
The platform also includes AI and machine learning tools, which help you predict customer behavior and personalize their sales and service experiences. Additionally, Dynamics 365 also offers marketing automation options, making it possible to create personalized and automated marketing campaigns to improve your chances of achieving conversions.
With Whaticket you can manage more than india data 1000 daily chats with the help of chatbots, multi-agent system, chat transfer, database and more features that help you in customer service, customer loyalty and increasing sales.
Our software helps you manage your WhatsApp, Facebook Messenger and Instagram Direct conversations efficiently, assign tasks to your team and have a complete overview of your agents’ performance.
Don’t waste any more time and improve your customers’ experience today!